Privacy
Policy

1. Information we collect

We may collect information needed to provide ride-hailing services, including:

• Name, phone number, email address, and account details.
• Pickup, drop-off, trip, and location information.
• Driver profile, vehicle, and verification information.
• Payment, fare, and transaction-related information.
• Support messages and communication records.

2. How we use your information

We use your information to create accounts, process ride requests, match riders with drivers, calculate fares, provide support, improve safety, and improve our services.

3. Location data

Pragia uses location data to show nearby drivers, track trips, calculate routes, estimate fares, and improve the ride experience.

4. Sharing of information

We may share necessary trip details between riders and drivers. We do not sell personal information. Information may be shared when required by law or for safety and fraud prevention.

5. Data security

We use reasonable security measures to protect user data. However, no system is completely secure, so users should also protect their login details.

6. User rights

Users may request updates, corrections, or deletion of their account information where applicable.

7. Contact

For privacy questions, contact Pragia support through the contact page.